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Citizen Survey

2. Question 1

   In regards to your presence in the City limits of Rockledge, which of the following describes your status?

   1. Resident of Rockledge
   2. Employed in Rockledge
   3. Business Owner in Rockledge
   4. Other
4. Question 2

   During the past 12 months, have you had any contact with a Rockledge Police Department employee?

   1. Yes
   2. No
6. Question 3

   Reason(s) for contact with the Rockledge Police Department (select all that apply)

   1. Victim of a Crime
   2. Witness
   3. Suspect/Subject
   4. Traffic Related
   5. Complainant/Reporting an incident
   6. Other
8. Question 4

   Which best describes the position held by the police employee that provided service to you?

   1. Patrol Officer
   2. Traffic Officer
   3. Detective
   4. Sergeant
   5. Lieutenant
   6. Command Staff member (Captain, Assistant Chief or Chief)
   7. Civilian Personnel
   8. Civilian Supervisor
   9. Communication Specialist/ 911 Operator
   10. Other
10. Question 5

    Regarding your most recent contact with the Rockledge Police Department employee, how would you rate the employee's Professionalism/Appearance?

    1. Excellent
    2. Satisfactory
    3. Unsatisfactory
12. Question 6

    Regarding your most recent contact with the Rockledge Police Department employee, how would you rate the employee's Knowledge/Competency?

    1. Excellent
    2. Satisfactory
    3. Unsatisfactory
14. Question 7

    Regarding your most recent contact with the Rockledge Police Department employee, how would you rate the employee's Attitude/Behavior?

    1. Excellent
    2. Satisfactory
    3. Unsatisfactory
16. Question 8

    How would you rate the overall service you received from the officer/employee?

    1. Excellent
    2. Satisfactory
    3. Unsatisfactory
18. Question 9

    How would you rate our response time to your request for service?

    1. Excellent
    2. Satisfactory
    3. Unsatisfactory
    4. Does Not Apply
20. Question 10

    How would you rate the overall performance of the Rockledge Police Department?

    1. Excellent
    2. Satisfactory
    3. Unsatisfactory
22. Question 11

    What is your opinion of the safety and security in the City of Rockledge?

    1. Very Safe
    2. Safe
    3. Unsafe
24. Question 12

    Which of the following do you see as a top priority for the Rockledge Police Department?

    1. Traffic
    2. Illegal Drugs
    3. Violent Crimes
    4. Burglaries/Thefts
    5. Juvenile Issues
    6. Other
26. Question 13

    Please list any additional comments you have about your interaction with the Rockledge Police Department.

28. Question 14

    Do you have any recommendations or suggestions you believe may improve the services of the Rockledge Police Department? (You may leave your name and phone number as well if you would like to be contacted)

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